Frequently Asked Questions

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  • Do I need any prior experience to learn using your textbook?

    No prior experience is required. Our textbooks are designed for beginners as well as intermediate users, with step-by-step tutorials, clear instructions, and visuals to guide you throughout the learning process.

  • Where can I purchase CADArtifex textbooks?

    Our textbooks—available in both eBook and paperback editions—can be purchased from a variety of online platforms, including all Amazon stores worldwide. You can also find them on other major online retailers and platforms, as well as at select local retail bookstores.

  • Do your textbooks come with downloadable files?

    Yes. Each textbook includes downloadable 3D models, drawings, or reference files. These resources can be accessed via the Student or Faculty Dashboard on our website (cadartifex.com). These files are designed to help you follow along and practice hands-on with each project or lesson.

  • How do I access my textbook resources?

    To access textbook resources, log in to the CADArtifex website at "www.cadartifex.com/login" using your registered email. After logging in, navigate to the relevant textbook to download resources such as part files used in illustrations, tutorials, and exercises. If you're a new user, please sign up as a learner or faculty member to gain access.

  • Who can register as a Learner to access downloadable resources of a textbook?

    Anyone who has purchased a CADArtifex textbook can register as a learner—no purchase proof is required. Whether you’re a student, professional, or hobbyist, you’re welcome to sign up and gain access to downloadable resources such as part files, exercises, and tutorials related to the book or course you're using.

  • Who can register as a faculty member to access downloadable resources?

    Educators, instructors, or trainers who are using CADArtifex textbooks as part of their teaching curriculum can register as faculty members using their official or university email ID only. Once registered, faculty members will get immediate access to the same online resources available to students. To gain full access to exclusive teaching materials—such as PowerPoint slides and additional instructional aids—faculty members must submit a request from their dashboard. These requests are manually reviewed and approved to ensure the resources are used for academic purposes.

  • Are your books available as PDF versions for online reading?

    Yes, our books are available in digital format (PDF/eBook), which you can purchase and read on platforms like VitalSource, RedShelf, and Perlego. Additionally, all our textbooks are also available as eBooks on Amazon Kindle, Google Play Books, and other major online platforms.

  • Can I get access to the tutorials from my book in video format?

    Yes! Many of our books contain QR codes placed next to key tutorial steps. These codes link to step-by-step video demonstrations that make it easier to follow along, especially for complex tasks. Simply scan the QR code using your smartphone or tablet to access the related video content instantly. If your book doesn’t include a QR code for a specific tutorial, feel free to contact us at "[email protected]" for assistance.

  • Is proof of purchase required to download the free online resources associated with a book?

    No. You do not need to provide proof of purchase to download the free textbook resources. Simply register and log in at cadartifex.com to access the available files.

  • How can I contact the author for technical support related to a book?

    For any technical support related to CADArtifex books , you can email us directly at [email protected].

  • How do I register for live online training?

    You can register for face-to-face interactive online training through cadartifex.com under the “Live Training” section.

  • Will I get a free demo class before registering for live training?

    Yes. We offer a free demo session for most of our CAD live training courses. This gives you a chance to experience the teaching style, course structure, and interact with the instructor before committing. To request a demo, please visit the "Live Training" section on "cadartifex.com" or contact us at "[email protected]".

  • Will I receive technical support even after my live training ends?

    Yes. You will continue to receive post-training support via email or through our contact form even after your live sessions are completed. Additionally, you may request up to 2 additional live support sessions anytime within 1 year from the completion of your original training. These sessions are especially helpful if you encounter real-world challenges or need further clarification on project work.

  • How does live training work?

    Our live training sessions are conducted online in real-time by highly experienced instructors at CADArtifex. These sessions are delivered through Microsoft Teams, providing an interactive learning environment. The instructor can remotely access your computer or allow you to access theirs, enabling hands-on guidance and screen sharing. You’ll also have the opportunity to ask questions and receive real-time support throughout the session. This personalized, project-based training method helps ensure practical understanding and effective learning from the comfort of your own space.

  • What if my preferred slot is not available for the live training class?

    If your preferred slot is not available, we will work closely with you to offer the nearest available time slot or provide alternative scheduling options that suit your convenience. Our goal is to accommodate your schedule as best as possible to ensure a smooth and effective learning experience.

  • What is the duration of the online live training course?

    The duration of our online live training courses typically ranges from 3 to 4 weeks, depending on the specific course and the student's pace of learning. Sessions are scheduled flexibly, often 2 to 3 times per week, with each session lasting 2 hours. We also offer personalized scheduling to suit your availability. Additionally, learners receive continued post-training support and access to up to 2 extra live sessions within one year after course completion.

  • What are the payment terms for the live training?

    The cost of our live training program is payable after your first or demo class and is non-refundable. Once you enroll, we will issue an invoice for the training fee. We support multiple secure payment methods, including PayPal, bank transfer (using debit or credit card), and international payments. This flexible approach allows you to experience the quality of our training before making the full payment.